Shipping Policy
At Wheel and Barrow, we strive to deliver your orders as quickly and efficiently as possible. Below, you’ll find details about our shipping process, delivery times, and other important information.
Domestic Shipping
We offer shipping across Australia. Most orders are processed within 1-2 business days after payment confirmation. Delivery times vary depending on your location:
- Metropolitan Areas: 2-5 business days
- Regional Areas: 5-10 business days
Please note that delays may occur due to carrier processing or unforeseen circumstances.
Shipping Costs
Shipping fees are calculated based on the size, weight, and destination of your order. You can view the exact shipping cost at checkout before completing your purchase.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email. Use this number to monitor your package’s progress through the carrier’s website.
International Shipping
We currently do not offer international shipping. Our services are limited to Australian addresses only.
Delivery Issues
If you encounter any problems with your delivery, such as missing or damaged items, please contact our customer service team for assistance.
Changes to Your Order
If you need to modify or cancel your order, please notify us as soon as possible. Once an order has been processed, changes may not be possible.
For more details, visit our FAQ page.
Note: This policy is subject to change without prior notice.